Patient Resources

Our goal is to provide our patients with the highest quality care. For information on what to do to prepare for your visit and other responsibilities of the patient please read through the following sections.

Pre-certification

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You will need to notify us if your plan requires any pre-certification or prior authorization for any service we provide. This includes office visits, procedures, surgery and physical therapy. We will assist you with the process or any information needed but, again, you are responsible for making sure any required pre-certification or prior authorization is obtained prior to your treatment.

For patients from out of town: you may be referred for additional treatment that requires you to stay in Anchorage overnight. It is your responsibility to arrange for your own accommodations and travel, including taxicabs. If you have Medicaid you must obtain your travel vouchers from your referring physician. APCA will not arrange for travel.