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    Patient Resources

1. Contact Us or Locate Us by Map

2. Patients' Rights & Responsibilities

3. Insurance Accepted

APCA accepts any commercial insurance, Medicare, Medicaid, VA, Alaska worker’s compensation claims and some auto insurance. We are preferred providers only with Blue Cross Blue Shield and Cigna. We do not accept out-of-state worker’s compensation claims, federal worker’s compensation claims or third-party auto insurance.

4. Downloadable Forms and Information (click an item below to view/download the PDF)

Patients' Rights & Responsibilities

Pain Patient’s Bill of Rights:

  1. You have the right to have your pain taken seriously.
  2. You have the right to be treated with dignity and respect by our staff and representatives.
  3. You have the right to have your pain thoroughly assessed and treated.
  4. You have the right to have your pain reassessed regularly and your treatment adjusted if your pain has not eased.
  5. You have the right to receive the necessary information from your provider to make informed consent prior to the start of any procedure.
  6. You have the right to ask questions and actively discuss options about how to manage your pain.
  7. You have the right to obtain current, concise and easily understood information regarding your diagnosis, treatment and prognosis.
  8. You have the right to pursue educational sources to enhance your own understanding of your pain.
  9. You have the right to refuse any and all treatment to the extent permitted by law, and to be informed of any of the medical consequences of their action.
  10. You have the right to every consideration of privacy concerning your own medical care program limited only by state statutes, rules, regulations, or imminent danger to yourself or others.
  11. You have the right to examine and receive an explanation of your medical bill.

Pain Patient’s Responsibilities:

  1. To provide your pain provider with complete and accurate information and records to optimize your evaluation and treatment plan.
  2. To be respectful and considerate of the rights of other patients and the Practice staff.
  3. To comply with all details of signed medication contracts.
  4. To keep scheduled appointments and notify the Practice if you are unable to do so. We request 24 hours notice for any appointment cancellation or rescheduling.
  5. To cooperate fully with your providers in your mutually accepted treatment plan. If you refuse treatment or do not follow instructions, you are responsible for the consequences.
  6. To assure that the financial obligations of your care are fulfilled.

   
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